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FAQs

Multiple Language Support- X-Wing

Multiple Language Support- Tie Fighter

Multiple Language Support- Speeder Bike

Where can I download the app?

I've filled out the form but I can't create an account

How do I get live battle mode to work?

How do I register my drone?

How do I unlock Training and Battle Mode?

What's the charging time? And how do I know when it's charging and when it's fully charged?

Most of the times, a wall socket is not available at where I fly the drone. Can I plug the charger into a USB port of my laptop?

On page 27 of the manual, it says that there's an upgrade for Laser Battling. How do I activate it?

I've run out of spare parts, where can I get more?

The display case is not lighting up and not giving out sounds anymore. Does it have batteries that need to be replaced?

Does the drone have an On/Off Switch?

How do I replace the batteries of the Remote Control?

I see that there's a hidden cellphone holder inside the remote. Does it have an app in the Playstore/Appstore I can download?

How do I sync or pair my drone and remote properly?

How do I know if the Barometric Pressure Sensor is active or inactive?

My drone’s motors are not working or not activating even though both the drone and remote lights are solid. How do I fix this?

How do I deactivate the motors when the Barometric Pressure Sensor is on? And how do I use the Auto-Land feature?

How do I change the Speed Modes of my drone?

How do I activate the T-Mode (Training Mode)?

Can I change the flight control from 4-Channel to 3-Channel mode and vice versa?

How can I do stunts with the drone? And can I control which way it stunts to?

What are the three LED light bars at the center of the remote control for?

How do I enter Music Mode?

How do I fix unstable flight? How do I trim?

My drone keeps flipping over. How do I fix it?

How do I keep my drone from moving too much into a certain direction?

Why does my drone fly or move without me inputting anything?

Why isn’t my drone syncing?

Why does my drone not take off or flip over?

Why doesn’t my camera work?

Where can i find quick start guide videos?

How much flight time do I get out of a charge ?

How do I keep my helicopter from spinning in circles?

How do I pay for my purchase?

How do I return my product under warranty ?

How do I use my Propel Points?

How long till I receive my order?

How to change my main rotor shaft?

My Unit broke down and its still under warranty

My Unit didn't work right out of the box

What happens if I leave the helicopter connected to the charger for long periods of time exceeding the estimated charge time?

What is the life expectancy of the rechargeable battery & the motors in the helicopters?

What is trimming ?

Why are some helicopters only for indoor use? What happens if I fly it outside?

Why can’t we buy the rechargeable li-poly batteries through you for your product and where are they sold?

Why do I have to pay for parts when it clearly states I get unlimited free replaceable parts?

Why doesn't my helicopter lift off the ground but the rotors spin?